---
title: Customer Support — Frequently Asked Questions
description: Customer Support — Frequently Asked Questions
---

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### [![](https://help.cheesecake.com.au/hubfs/TCSLOGO.jpg) FAQs](https://help.cheesecake.com.au/faqs?hsLang=en-au)

- [Where do I go for support if I have a complaint?](https://help.cheesecake.com.au/complaints-?hsLang=en-au)
- [Do you offer refunds or exchanges?](https://help.cheesecake.com.au/do-you-offer-refunds-or-exchanges?hsLang=en-au)
- [What is your cancellation policy?](https://help.cheesecake.com.au/what-is-your-cancellation-policy?hsLang=en-au)
- [Do you offer custom cakes?](https://help.cheesecake.com.au/do-you-offer-custom-cakes?hsLang=en-au)
- [What are your store hours?](https://help.cheesecake.com.au/what-are-your-store-hours?hsLang=en-au)

[See more](https://help.cheesecake.com.au/faqs?hsLang=en-au)

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